High Performance Case Management
Objective: Reassessing the daily discipline of managing admissions, discharges, and length of stay to increase effective bed capacity and accommodate additional volumes.
Target Problems
- Unclear priorities for case managers
- Organizational structure not optimized to achieve institution's goals
- Long lengths of stay and high clinical denials rates
- Insufficient focus on results tracking and metrics
Average Partner Results
- 10% to 20% LOS reduction for targeted DRGs
- Improved documentation leading to increased CMI
- Reduction in number of "Difficult discharge"
- 33% reduction in denials
Grounded in Experience
"The H*Works staff are very knowledgeable, professional, and responsive...They have exceptional facilitation skills as demonstrated by getting a very diverse group to work together." - Director, Planning and Development