H*Works Consulting—Overview

Leadership Through the Downturn—Consulting Support for Hospitals in a Tough Economic Climate

Never has the cliché of a recession-proof hospital industry been put more thoroughly to the test than it has in recent months—and never has this notion seemed more like wishful thinking. It has become increasingly apparent that the recession is in fact having a substantial negative impact on American hospitals.

The overarching spirit of the recession seems, inescapably, to be one of “digging in” or retreat. Part of the problem is knowing where, in the context of such far-reaching uncertainty, to begin.

To tackle the inevitable challenges that a recession can create, H*Works Consulting partners with hospitals to implement best practice solutions and address five broad areas of concern:

  • Optimizing Revenue Cycle Performance
  • Competing for Profitable Cases
  • Maximizing Patient Access and Throughput
  • Optimizing Labor Productivity Performance
  • Rapid Margin Recovery Audit

Moving Beyond RAC Management

As the need for a best-practice approach to carefully manage the RAC process has become urgent and immediate, we are sharing a Risk Prevention Executive Briefing with financial executives that reviews best-practices surrounding audit preparation, response and strategies to address root causes of revenue takebacks. This Executive Briefing will include customized services and an in-depth review of how H*Works is assisting hospitals in managing their risks. Learn more about this offering.

H*Works has three distinct characteristics that distinguish us from other firms:

  • Years of Experience, Proven Results
    H*Works was founded in 1999 and has in excess of 950 engagements under its belt at the present time—including engagements with renowned academic medical centers, community hospitals, and health systems. In addition, 96% of partners would be willing to recommend H*Works to other institutions. H*Works is proud to be a Modern Healthcare Magazine Top 10 consulting firm.
  • Answers First
    By addressing only those problems for which the Advisory Board has already amassed a substantial body of best practices, tools, and case study experience, H*Works offers an answers-first advantage installing known, proven practices and processes quickly and with sustained results.
  • Staff Ownership, Permanent Results
    The great benefit of traditional consulting, with "arms and legs" to do the work, is also one of its greatest limitations. Hospital staff, never enfranchised in the process, too often revert to old habits. By relying on hospital staff as team leaders who select and execute best practices, H*Works fosters staff ownership, permanent change, and permanent results.

Download the H*Works’ 2009 Prospectus