Improving Revenue Cycle Management
Objective: Elevating revenue cycle performance by improving patient access, documentation, charge capture, billing, collections, and contract management.
Target Problems
- Registration process driving high accounts receivable days and bad debt
- Root causes for denial not tracked or addressed by the organization
- Documentation and charge capture problems driving down case mix and reducing revenue
- Managed care underpayments not caught by collections
Average Partner Results
- 13% reduction in accounts receivable
- 15% bad debt decrease
- 33% reduction in payer denials
- 250% increase in point-of-service cash collections