Best Practice Research in Workforce Management

OptiLink is built on the strong foundation of experience, research, and world-class services created by The Advisory Board Company. Backed by over 25 years of healthcare industry knowledge the methodologies that power OptiLink can truly change your organization.

A Decade of Nursing-Focused Research

The Nursing Executive Center (NEC) is the Advisory Board membership program dedicated to helping nursing executives and their staff advance nursing best practices. The following studies highlight the best practices that anchor the OptiLink program design.


Optimizing Nursing Productivity

Best Practices and Tools for Nurse Executives expediting patient throughput, enhancing nursing staff productivity, eliminating unnecessary nursing work and benchmarking department performance.

Improving Nursing Efficiency

Best practices for Creating a Sustainable Model of Care through addressing obstacles to more efficient nurse performance, enfranchising hospital staff in reform, eliminating nursing work and hardwiring task delegation.

Elevating Frontline Performance

Best Practices for Improving Nursing Staff Performance by maintaining performance in a time of shortage, developing a high-performance culture and reforming care delivery.

Towards Evidenced Based Nurse Staffing

Instilling Rigor into Clinical Practice through identifying best practice standards and installing evidence-based practices.

Enhancing Nursing Business Performance

Managing Costs, Boosting Revenue, and Optimizing Investment in Patient care through embedding financial discipline in the line, driving top-line growth and improving business planning.

The Data-Driven Nursing Enterprise

Leveraging Data to Advance Hospital Nursing Performance by pinpointing critical metrics, forcing problem recognition, facilitating problem diagnosis and inspiring frontline action.


Overviews and Publications

“A Professional Approach to Systems for Patient Classification and Staffing”, by Steven H. Shaha, PhD, DBA.

This white paper compares and contrasts task-based acuity models with professional judgment models.

“Fourteen Unit Attributes to Guide Staffing”, by Steven Berkow, JD, Tonushree Jaggi, BA, Katz, BA, Aliina Hirschoff, MFA, Richard Fogelson, JD.

This 2007 Journal of Nursing Administration study is part of a larger study on evidence-based nurse staffing, highlighting the survey findings of our key staff as they investigated how specific nursing attributes (ratios, experience, experience, etc.) likely impact outcomes.